Phone Help Desk
Our maintenance support packages come with access to our phone helpdesk service. You will have access to a named representative who will listen to your IT problem and in plain English will explain solutions, options and further steps.
In the main we find the vast majority of IT issues can be resolved over the phone often during the initial call without the need for further research. If your problem can not be remedied straight away your representative will look further into the issue so they are able to suggest and implement solutions.